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Our Good Practice Guide is currently available free to oraganisations registered with us. Drop into our offices to collect your free copy or call Volunteer Services on (020) 7403 2936

Our Library

At Volunteer Centre Southwark we have a library resource for groups that are looking for information to help them in how they work with volunteers.

The areas in which we hold books that are related to volunteering are in:

Volunteer Management
Equal Opportunities/Health and Safety
Training
Refugees/BME/Homeless/LGBT
Old/Young People
Disability/Mental Health
PR/Fundraising
Personnel
Community Involvement
Volunteer Reports
Business
Miscellaneous

Members of Volunteer Centre Southwark are very welcome to borrow books from our library. To do this please e-mail Camille or call 020 7403 2936 to book a time to come in. Books can only be borrowed for a period of one week and must be collected from Volunteer Centre Southwark. If books are overdue they are charged at a cost of £5 per week. Non members and individuals can use the library but can not remove books from Volunteer Centre Southwark.

Volunteer Management
TITLE	AUTHOR	DESCRIPTION
A Choice Blend	Institute for Volunteering Research	What volunteers want from organisation and management
Best Practices For Volunteer Programs	Vineyard, Sue & McCurley, Steve	Best ideas for best programs
Better Safe	Graff, Linda L	Risk Management In Volunteer Programs & Community Service
Beyond Police Checks	Graff, Linda L	The Definitive Volunteer & Employee Screening Guidebook
Boards from Hell	Scribner, M. Susan	Any resemblance to boards of directors living or dead is absolutely deliberate
Building Staff/Volunteer Relations	Scheier, H. Ivan	Building staff/volunteer relations
By Definition: Policies for volunteering programs	Graff, Linda L	A manual for Executive Directors, Board Members and Managers of Volunteers
Deciding whether to involve Volunteers	Bowgett, Kate (VE)	Looks at questions organisations need to ask and procedures they need to put in place before recruiting volunteer
Essential Volunteer Management	McCurley, Steve Lynch, Rick	An introduction to volunteer management, planning for a volunteer programme, creating motivating volunteer jobs, recruitment, screening and interviewing, orientation and training, supervision, and volunteer and staff relations.
Essential Volunteer Management (2nd edition)	McCurley, Steve Lynch, Rick	An overview of volunteering in the UK and US, reasons for volunteering, changing styles of volunteers and their implications, introduction to volunteer management and the role of the programme manager
Four Models of Volunteer Management	Institute for Volunteering Research	One size does not fit all………
Just About Managing?	Adirondack, Sandy	Effective management for voluntary organisations and community groups.
Managing Recruitment and Selection	Taylor, Gill	Managing recruitment and selection in voluntary organisations
Managing Volunteers	NVCO	National Occupational Standards
Managing Volunteers	Volunteer Centre, UK	A Handbook for volunteer organisers
Policy Development for Volunteer Services	Graff, Linda L	Audio Tape and Workbook
Policy on Volunteering	The National Trust	Volunteer policy of The National Trust
Protecting Volunteers	Volunteer Centre UK	Insurance and protection for volunteers in organisations
The Good Practice Guide	National Centre for Volunteering	For everyone who works with volunteers
The I-Don't-Have-Enough-Time Guide to Volunteer Management	Campbell, K.N and Ellis, S.J	Overworked and underassisted?
The Practical Volunteer Toolkit	Greenwich Volunteers	Guide to recruiting and managing volunteers
The Volunteer Recruitment Book	Ellis, J. Susan	Volunteer recruitment
Voluntary but not Amateur	London Voluntary Service Council	A guide to the law for voluntary organisations and community groups.
Volunteer Programme Forms	Hackney Agency for Volunteering	A kit for developing volunteer forms for your organisation.
Volunteers on management committees	Hedley, Rodney and Rochester, Colin	A good practice guide
Volunteers to the rescue? Averting disaster within a disaster	Voluntary Action	The management of spontaneous volunteers following the September 2001 attacks on the World Trade Center in New York
What we learned (the hard way) about Supervising Volunteers: an action guide for making your job easier	Jarene Frances Lee/Julia M Catagnus	Advice, wisdom and experience of real life on the job supervisors of volunteers.
Working as a Volunteer	The National Trust	Information on volunteering at The National Trust
Working it Out	Doyle, Matt and Mocroft, Ian	Some Guidelines for Project Organisers
Working with Volunteers	Volunteering Options	A guide to good practice
Working with Volunteers	Smith, R. David	Recruitment and selection
Working with Volunteers	Conway, Lisa	Support
Yes You Can! Discipline and Dismissal of Volunteers	Graff, Linda L	Audio Tape

Equal Opps/Health & Safety
TITLE	AUTHOR	DESCRIPTION
A Guide to Implementing Equal Opportunities	Hereford & Worcester Equal Opportunities Forum	From policy to practice
Making Equality Simple	Anne Hayfield and Mohammed Abdul Aziz	A plain English guide to the 2003 Employment Equality Regulations on religion, belief and sexual orientation for voluntary and community organisations
Equality into Action	Cheung-Judge, Mee-Yan and Henley, Alix	Introducing Equal opportunities in voluntary organisations
Health and Safety in Youth and Community Work	Nicholls, Doug	A resource manual
How to save a life	Davis, Alan Maryon and Rogers, Jenny	The essential guide to emergency First Aid
Insurance Protection	NCVO	Insurance guide for voluntary organisations
No Quality without Equality	Stevens, Janet	1997 European year against Racism - Conference Report
RSI Hazards Handbook	London Hazards Centre	A worker's guide to RSI and how to prevent them
Targeting potential Discrimination	Equal Opportunities Commission	Gender
The Equal Opportunities Guide	Clements, Phil and Spinks, Tony	How to deal with everyday issues of unfairness
Volunteering for Employment	National Centre for Volunteering	A review of the literature

Training
TITLE	AUTHOR	DESCRIPTION
Becoming an effective trainer	Squirrell, Gillian	For new and experienced Trainers and educators in non-traditional learning environments
British Sign Language	Miles, Dorothy	A beginner's Guide
Evaluating Training Programmes	NCVO	Guidelines for voluntary sector training organisers
Perfect In-House Training	Jones-Evans, Colin	All you need to get it right first time
Planning Together	Gawlinski and Graessle	The art of effective teamwork
Teaching Communication Skills	Gask, Boardman and Standart	A guide for general practice teachers
The Conference Companion	Pritchard, Linda	A guide to affordable meeting facilities and conference organisation
The Job Kit	Job Centre	Your Jobsearch Guide
Training and how to Enjoy It	CETU	A community Groups Training pack
Voluntary Sector Studies	University of Wales, Lampeter	Information on the BA degree course
Volunteers in Action - Part I, II and III	Maughan, Chris	Assertiveness, Support and Recruiting and Selection

Refugees/BME/Homeless/LGBT
TITLE	AUTHOR	DESCRIPTION
OSW Volunteering Guide	OSW	A resource for people who are homeless or at risk of becoming homeless
Black & Ethnic Minority Women and Men in Britain 1994	Equal opportunities Commission	Report by the Commission for Racial Equality
Black Women in the Labour Market: A Research Review	Bhavani, Reena	Organisation Development Centre, City University
Building the lesbian, gay & bisexual Voluntary Sector	LGBVSC	Report on 'Out of the Margins' in March 1999
Directory of Lesbian, Gay & Bisexual organisations	LGB Voluntary Sector Consortium	A guide to promoting links and partnerships between groups and agencies with and involving LGB people
Somebody Else's Problem?	NAVB	Working with Black volunteers
The A - Z of Volunteering and Asylum	Wilson, Ruth	A Handbook For Managers
Volunteering: A good Practice Guide	Volunteering Lewisham	A practical guide to involving volunteers

Old/Young People
TITLE	AUTHOR	DESCRIPTION
Changing experiences of Youth	Garratt, Roche & Tucker	Looks at the diverse experiences of young people in a multi-cultural society and of those who work with them
Good Practice Guide (Compact Disk)	The Working Together Project	Organisation Strategies & Policy, People: Roles and Responsibilities, Recruitment, Induction&Training, Evaluation
Involving Older Volunteers: a good practice Guide	Dingle, Alan	Looks at why older people in the UK volunteer less than other age groups do, and what can be done about it
Legal Guide Volunteers	Bryan, Clair and Thompson, Esther	The legal guide for involving young people as volunteers
Older & Bolder	Hutchinson, Romayne	Involving older people in volunteering
Shaping Citizenship	Hackney Agency for Volunteering	A teacher's pack on introducing volunteering to the citizenship curriculum
Taking the Initiative	Cutler, David and Frost, Roger	Promoting young people's involvement in public decision making in the UK
Valuing Volunteering	National Youth Agency	Guidelines for work with young people
Youth on Board	NCVO	Getting young adults involved in decision-making

Disability/Mental Health
TITLE	AUTHOR	DESCRIPTION
A Good Practice Guide for Local Authorities	MAVERIC	Mature Volunteers Enriching Resources in the community
Disabled People & Volunteering	National Bureau For Students with Disabilities	Creating opportunities in volunteering for people with disabilities and/or learning difficulties
Disability Equality in Volunteering	National Bureau For Students with Disabilities	Guidance to help you work together effectively
Good Practice Guide	Norwich & Norfolk Voluntary Services	Guide for organisations recruiting and working with volunteers with special needs support
Into Volunteering	National Bureau For Students with Disabilities	Positive experience of disabled people
Is there Anybody out There?	Bagnall, Warner & Ford	A Guide to Recruiting Volunteers in Mental Health
Older Women	Womans National Commission	Myths and strategies - An Agenda for Action
Safe & Alert	National Centre for Volunteering	Good practice advice on volunteers working with vulnerable clients
Southwark Mind Services Directory 2002	Southwark Mind	A users guide to mental health services and other services in and around Southwark
Volunteers and Mental Health Befriending	Parish, Alex	Volunteers and mental health befriending

PR/Fundraising
TITLE	AUTHOR	DESCRIPTION
Codes of fundraising Practice for all voluntary and community Organisations	Institute of Fundraising	Codes of fundraising Practice for all voluntary and community Organisations
How to ask for Money without Fainting!	Scribner, M. Susan	A guide to help nonprofit staff and volunteers raise more money!
Image-Building & Money-Raising	Prabhudas, Yasmin	For hard-to-sell groups
Making News	Lowndes, Barbara	Producing a community newspaper
Organising Local Events	Passingham, Sarah	Complete guide for anyone organising a local fundraising event
The DIY Guide to Charity Newsletters	Wells, Chris	Comprehensive beginner's guide to newsletters for charities and voluntary Organisations
The DIY Guide to Marketing	Ali, Moi	Comprehensive beginner's guide to marketing for charities and voluntary Organisations
The DIY Guide to Public Relations	Ali, Moi	Comprehensive beginner's guide to public relations for charities and voluntary Organisations

Fundraising
TITLE	AUTHOR	DESCRIPTION
A Guide to European Union Funding for the Voluntary Sector	Sluiter, Peter and Wattier, Laurence	A Guide to European Union Funding for the Voluntary Sector
Avoiding the Wastepaper Basket	Cook, Tim	A practical Guide for applying to grant making trusts
Consultation and Policy Appraisal; a code of Good Practice	COMPACT	COMPACT on relations between Government and the voluntary and community sector in England
Consultation and Policy Appraisal; a code of Good Practice	COMPACT	COMPACT on relations between Government and the voluntary and community sector in England
Funding; a code of Good Practice	COMPACT	COMPACT on relations between Government and the voluntary and community sector in England
Funding; a code of Good Practice	COMPACT	COMPACT on relations between Government and the voluntary and community sector in England
Monitoring and Evaluation	Palmer, Des	A practical guide for grant-making trusts
Organising Special Events	Gray, J. F. & Elsden, S	What makes an event successful?
Southwark Funding Information	Gregory, Isabelle	For Community and Voluntary groups anywhere in Southwark working in health and social care
The Fundraiser's guide to the law	Centre for Voluntary Sector Development	Answers to scores of legal questions facing everyone concerned with any type of charitable fundraising
Tried and tested ideas for Raising Money Locally	Passingham, Sarah	Small and Medium-Scale Events
Voluntary Sector Infrastructure	Ball, Lucy and Unwin, Julia	The issues for grant-making trusts
Writing better Fundraising Applications	Norton, Micheal	A practical guide with worked examples, exercises and ideas for worksheets

Personnel
TITLE	AUTHOR	DESCRIPTION
A Handbook of Personnel Management Practice	Armstrong, Micheal	Personnel Management Practice
A Management Companion	Cook, Tim & Braithwaite, Guy	For voluntary organisations
Asserting Your-Self	Bower, Sharon Anthony & Bower, Gordon H.	A practical guide for positive change
Combating Sexual Harassment in the Workplace	Collier, Rohan	This book offers insight from both sides, employers and workers alike, as well as providing solutions
Managing Conflict	Taylor, Gill	Managing conflict to arrive at a positive outcome
Managing People	Taylor, Gill & Thornton, Christine	Book covers key areas
Maternity Rights	Department of Trade and Industry	A guide for employers and employees
Perfect People Skills	Acland, Andrew Floyer	All you need to get it right first time
The Charity Treasurer's Handbook	Morgan, Gareth G.	An introduction to voluntary sector finance and accounting
The Charity Trustee's Handbook	Eastwood, Mike	The charity Trustee's Handbook
The Complete Guide to Business and Strategic Planning	Lawrie, Alan	For Voluntary organisations
The Minute Taker's Handbook	Comer, Lee & Ticher, Paul	The Minute taker's Handbook

Community Involvement
TITLE	AUTHOR	DESCRIPTION
Centres and Infrastructure Groups in Southwark 2001	Southwark Action for Voluntary Organisations	A directory and map
Centres and Infrastructure Groups in Southwark 2001	Southwark Action for Voluntary Organisations	A directory and map
Children and Communities	Henderson, Paul	Children's rights to safety access and play in the community
Community Development and Networking	Gilchrist, Alison	General Guide to networking for Community development
Directory of Partnerships, Forum and Networks in Southwark 2004	SAVO	Information resource for any individual or organisation interested in the partnership process in Southwark or who wants to know about local forums
How to be a better communicator	McMillan, Sandy	How to be a better communicator
Faith Voluntary Action: community, values and resources	Priya Lukka,Michael Locke/Andri Soteri-Procter	Explores how people in different faith communities take part in "volunteering", "voluntary action", community involvement"
National minimum wage	NCVO	Guidance for the voluntary sector
Networking in Eastern and Central Europe	Harvey, Brian	A guide to Voluntary and community organisations
		A guide to Voluntary and community organisations
Practicing Community Development	Barr, Alan	Fully revised insight into Strathclyde Regional Council's programme of community development
Social Enterprise Directory 2004	SAVO	A guide to setting up a social enterprise, emerging enterprise and existing social enterprise looking for ongoing support
The Quest Trust 2003	The Quest Network	Resident involvement in Southwark LSP
Toolkit for Community Development	Southwark Strategic Services	Toolkit for Community Development
Walworth Triangle Forum	Moore, D.	The Community directory
Walworth Triangle Forum	Moore, D.	The Community directory
What are Charities For?	Saxton, Joe	Help your organisation deal with new challenges facing the sector

Reports
TITLE	AUTHOR	DESCRIPTION
2001 Home Office Citizenship Survey	Home office research study	People, families and communities
2001 Home Office Citizenship Survey	Home office research study	People, families and communities
Can governments make a difference?	Voluntary Action	The Journal of the institute for Volunteering Research
Youth Policy in the 1990's	Coleman, John C. & Warren-Adamson, Chris	The Way forward

Business
TITLE	AUTHOR	DESCRIPTION
Charities: The New Law	Middleton, Fiona and Lloyd, Stephen	The Charities Act 1992
Computers can be managed	Williams, Nunn, Chaudary and Mitchell	A CEO's guide
Directory of NVCO Approved Consultants 2005	NCVO	Directory list of more than 150 quality-assured consultants, plus information about the consultancy process and how to get the best from your consultant
Exploring Corporate Strategy	Johnson, G. & Scholes, Kevan	Text and cases
Happy Computers Manual for Quark XPress 4.1 Essentials and Beyond	Happy Computers	Overview of main Quark features
Making time for Charity	Walker, Catherine & Pharoah, Cathy	A survey of top UK business leaders' involvement with voluntary organisations
Services Marketing	Lovelock, Vandermerwe and Lewis	A European perspective
The Complete Guide to Business and Strategic Planning	Lawrie, Alan	For Voluntary organisations
Volunteer Bureaux Directory 2002	National Association of Volunteer Bureaux	Volunteer Bureaux Directory 2002

Miscellaneous
TITLE	AUTHOR	DESCRIPTION
A Guide for Voluntary Organisations	Willats, Stephanie & Apparicio, David	Employer-supported volunteering
Change Up	Home Office	Capacity Building and infrastructure Framework for the Voluntary and Community Sector
Code of Good Practice on Community Groups	COMPACT	Code of Good Practice on Community Groups
Delivery Plan 2004/5	Cross River Partnership	Delivering Creative Regeneration in Central London
Leading the Field, Setting the Standard	Mayor of London	The Mayors Equalities Annual Report 2003/04
London Voluntary Services Council	LVSC	INFO pack
Making a Difference Together	Southwark Alliance	Southwark Alliance Progress Report 2001-2003
Making a Difference Together	Southwark Alliance	Southwark Alliance Progress Report 2001-2003
Publication and Services Catalogue	Volunteering England	List of Publications and Services
Responsibilities of Charity Trustees	Charity Commission for England and Wales	Responsibilities of Charity Trustees
Sentimental Jamboree	Voluntary Action	An exploratory study of volunteer activities at a farmers' market
Southwark Action for Voluntary Organisations	SAVO	Handbook and Directory of voluntary and community Groups in Southwark
Southwark Funding Information	Gregory, Isabelle	Southwark Funding Information
Sure Start	Parents Handbook	Southwark - Aylesbury Plus
Telephone Helplines Directory 2000	Telephone Helplines Association	Quality & confidence for callers to helplines
The Good Employment guide for the Voluntary Sector	NCVO Publications	Examines all aspects of employment in England and its practical application within the voluntary sector
The Good Trustee Guide	Dyer, Peter	NCVO
The Mayor's Annual Report 2004	Greater London Authority	The Mayor's Annual Report 2004
The Southwark Compact	Executive Summary	An agreement between Statutory Agencies and Voluntary, Community & Faith organisations in Southwark
The Voluntary Agencies Directory 2000	NCVO Publications	The key guide to the voluntary sector
The Voluntary Sector Legal Handbook	Adirondack, Sandy & Taylor, James Sinclair	Virtually everything you need to know about the law as it affects charities, community groups & voluntary organisations
VIA Relocation Study	VIA	Volunteers in Action
Volunteering by Unemployed People: a route to opportunity	Filiz Niyazi (VE)	Identifying organisations that had succeed in involving volunteers from one of five groups traditionally under-presented in formal volunteering and to examine the reasons for their success
Volunteering England	Volunteering England	A Strategy for volunteering infrastructure in England 2004-2014
Volunteers in Cricket	ECB	Good Practice Guide